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Proctored Exams for SVSU & Non-SVSU Students

The Testing Center offers testing services for SVSU and Non-SVSU students who need to take exams for other colleges or universities. The Center can proctor both computerized as well as paper and pencil tests. Students taking proctored exams are subject to the policies of both the school of origin and the Testing Center. Students should review testing policies for both schools to ensure there are no issues with academic dishonesty.

Proctored Exams for SVSU Students

The Testing Center offers testing services for SVSU students who need to take exams for other colleges or universities. Students taking proctored exams are subject to the policies of both the school of origin and the Testing Center.  Students should review testing policies for both schools to ensure there are no issues with academic dishonesty.

Off-campus distance learners or SVSU students that are taking an SVSU online class and need to take a test may take their exam at a testing center that is closer to their location. To do so, they must contact their instructor and notify them within the first two weeks of the semester that they intend to take any scheduled exams at a proctored facility off-campus. Visit the NCTA Testing Center to find a suitable location to take an online exam.

Policies

The student is responsible for contacting both the Testing Center and their instructor to make arrangements for testing. They should verify that their instructor has emailed or sent the exam and the necessary instructions regarding it to the Testing Center. Questions about exam content, formatting, allowed materials and retakes should be directed to the instructor. Cell phones or any other technology (smartwatches, tablets, laptops, etc.) will not be accepted as "calculators" or "note sheets." Students should also verify that they are scheduling for their exams during a window approved by the instructor.

Scheduling for a Proctored Exam

To take a proctored exam:

  1. Inform the professor that the exam(s) will be taken at the Testing Center.
  2. Make an appointment with the Testing Center via Register Blast prior to taking the test. No walk-ins will be allowed.
  3. Read the Testing Center's rules before arriving to take the exam.
  4. Arrive at least 15 minutes before the scheduled time to complete registration. Students should not expect to spend this time preparing to take their exams. All studying should be completed before entering the Testing Center.

If a student is more than 10 minutes late for their appointment, they must reschedule to minimize interruptions for those already testing. Testers should allow themselves enough time to complete their exams prior to the closing of the Testing Center when registering. It is highly recommended that students ask their professor how long the test may take so that they can plan accordingly. In addition, students needing multiple tests proctored must register for multiple testing windows. Students will only be allowed to take one test per appointment window. 

Rescheduling, Cancellation and Refund Policy

If a student cannot come to a scheduled exam, they may reschedule and/or cancel their appointment in one of two ways:

  1. They can access Register Blast and follow the prompts provided on the right side of the screen. Note: If the test is scheduled for less than 24 hours from the time a tester is trying to reschedule, RegisterBlast will not allow this option. Examinees should utilize the second option for rescheduling at this time.
  2. They can contact the Testing Center via email at testing@svsu.edu or phone at (989) 964-2820. If the Testing Center is closed, testers should leave their contact information, their reason for calling and a possible rescheduling date, if applicable.

If payment has been made, the Testing Center will try to move the exam to another date so that the tester can avoid having to pay twice for the same exam. If the tester has scheduled for an exam they no longer need, and payment has been made, they can request a refund using the following steps:

  1. The Testing Center at SVSU should be contacted no less than two hours before the scheduled exam period.
  2. A written request, either in an email or letter form, for an exam refund must be submitted to the Testing Center. The refund request must provide the student’s name, describe which exam they were scheduled for (time, day, etc.) and provide a phone number and email where they can be reached. 

Refunds to the original credit/debit card used will be administered within five business days. Processing fees from RegisterBlast cannot be refunded. Testers who do not contact the Testing Center will be considered no shows and will not receive a refund.

ProctorU

ProctorU is an online testing service that connects students to a live proctor. This service utilizes a computer’s webcam to monitor the tester during a Canvas, eLearning (D2L) or Blackboard exam. Students wishing to take their test with ProctorU must meet the minimum technical requirements – including but not limited to having a working internet connection, webcam, microphone and headphones. A complete list of computer requirements can be found on ProctorU’s website. A minimum 72-hour notice is required to schedule an online exam with ProctorU. Testers will be required to submit two forms of identification. Exam refunds are given at the discretion of ProctorU.

To see how ProctorU works, please view the ProctorU: How It Works video. All fees are paid directly to ProctorU - SVSU and the Testing Center are not responsible for paying a student’s proctoring fees. All questions regarding this company, its policies and its fees should be directed to ProctorU at (855) 772-8678.

Proctored Exams for Non-SVSU Students

The Testing Center offers testing services for Non-SVSU students who need to take exams for other colleges or universities. The Testing Center can proctor both computerized as well as paper and pencil tests. Students taking proctored exams are subject to the policies of both the school of origin and the Testing Center. Students should review testing policies for both schools to ensure there are no issues with academic dishonesty.

Policies

The student is responsible for contacting both the Testing Center and their instructor to make arrangements for testing. They should verify that their instructor has emailed/sent the exam and the necessary instructions regarding it to the Testing Center. Questions about exam content, formatting, allowed materials and retakes should be directed to the instructor. Cell phones or any other technology (smartwatches, tablets, laptops, etc.) will not be accepted as "calculators" or "note sheets."

Scheduling for a Proctored Exam

To take a proctored exam:

  1. Inform the professor that the exam(s) will be taken at the Testing Center.
  2. Make an appointment with the Testing Center via Register Blast prior to taking the test. No walk-ins will be allowed.
  3. Read the Testing Center's rules before arriving to take the exam.
  4. Arrive at least 15 minutes before the scheduled time to complete registration. Students should not expect to spend this time preparing to take their exams. All studying should be completed before entering the Testing Center.

If a student is more than 10 minutes late for their appointment, they must reschedule to minimize interruptions for those already testing. Testers should allow themselves enough time to complete their exams prior to the closing of the Testing Center when registering. It is highly recommended that students ask their professor how long the test may take so that they can plan accordingly. In addition, students needing multiple tests proctored must register for multiple testing windows. students will only be allowed to take one test per appointment window.

Rescheduling, Cancellation and Refund Policy

If a student cannot come to a scheduled exam, they may reschedule and/or cancel their appointment in one of two ways:

  1. They can access Register Blast and follow the prompts provided on the right side of the screen. Note: If the test is scheduled for less than 24 hours from the time a tester is trying to reschedule, RegisterBlast will not allow this option. Examinees should utilize the second option for rescheduling at this time.
  2. They can contact the Testing Center via email at testing@svsu.edu or phone at (989) 964-2820. If the Testing Center is closed, testers should leave their contact information, their reason for calling and a possible rescheduling date if applicable.

If payment has been made, the Testing Center will try to move the exam to another date so that the tester can avoid having to pay twice for the same exam. If the tester has scheduled for an exam they no longer need, and payment has been made, they can request a refund using the following steps:

  1. The Testing Center at SVSU should be contacted no less than two hours before the scheduled exam period.
  2. A written request, either in email or letter form, for an exam refund must be submitted to the Testing Center. The refund request must provide the student’s name, describe which exam they scheduled for (class, time and day) and provide a phone number where they can be reached.

Refunds to the original credit/debit card used will be administered within five business days. Processing fees from RegisterBlast cannot be refunded. Testers who do not contact the Testing Center will be considered no shows and will not receive a refund.

CONTACT US.






Testing Center
Zahnow 308
testing@svsu.edu
(989) 964-2820