Proctored Exams for SVSU & Non-SVSU Students

Proctored Exams for SVSU Students

The Testing Center offers testing services for SVSU students who need to take exams for other colleges or universities. Students taking proctored exams are subject to the policies of both the school of origin and the Testing Center.  Students should review testing policies for both schools to ensure there are no issues with academic dishonesty.  Testers are required to present a physical photo ID (student ID, driver's license, passport, or state ID) on test day; electronic versions will not be accepted.

Off-campus distance learners or SVSU students that are taking an SVSU online class and need to take a test may take their exam at a testing center that is closer to their location. To do so, they must contact their instructor and notify them within the first two weeks of the semester that they intend to take any scheduled exams at a proctored facility off-campus. Visit the NCTA Testing Center to find a suitable location to take an online exam.

Policies

The student is responsible for contacting both the Testing Center and their instructor to make arrangements for testing. They should verify that their instructor has emailed or sent the exam and the necessary instructions regarding it to the Testing Center. Questions about exam content, formatting, allowed materials and retakes should be directed to the instructor. Cell phones or any other technology (smartwatches, tablets, laptops, etc.) will not be accepted as "calculators" or "note sheets." Students should also verify that they are scheduling for their exams during a window approved by the instructor.

Scheduling for a Proctored Exam

To take a proctored exam:

1. Inform the professor that the exam(s) will be taken at the Testing Center.
2. Make an appointment with the Testing Center via Register Blast prior to taking the test. No walk-ins will be allowed.
3. Read the Testing Center's rules before arriving to take the exam.
4. Arrive at least 15 minutes before the scheduled time to complete registration. Students should not expect to spend this time preparing to take their exams. All studying should be completed before entering the Testing Center.

If a student is more than 10 minutes late for their appointment, they must reschedule to minimize interruptions for those already testing. Testers should allow themselves enough time to complete their exams prior to the closing of the Testing Center when registering. It is highly recommended that students ask their professor how long the test may take so that they can plan accordingly. In addition, students needing multiple tests proctored must register for multiple testing windows. Students will only be allowed to take one test per appointment window. 

Rescheduling, Cancellation and Refund Policy

If a student cannot come to a scheduled exam, they may reschedule and/or cancel their appointment in one of two ways:

1. They can access RegisterBlast and follow the prompts provided on the right side of the screen. Note: If the test is scheduled for less than 24 hours from the time a tester is trying to reschedule, RegisterBlast will not allow this option. Examinees should utilize the second option for rescheduling at this time.
2. They can contact the Testing Center via email at testing@svsu.edu or phone at (989) 964-2820. If the Testing Center is closed, testers should leave their contact information, their reason for calling and a possible rescheduling date if applicable.

If payment has been made, the Testing Center will try to move the exam to another date so that the tester can avoid having to pay twice for the same exam. If the tester has scheduled for an exam they no longer need, and payment has been made, they can request a refund using the following steps:

1. The Testing Center at SVSU should be contacted no less than two hours before the scheduled exam period.
2. A written request, either in email or letter form, for an exam refund must be submitted to the Testing Center WITHIN 3 DAYS after the testing window has lapsed. The refund request must provide the student’s name, describe which exam they were scheduled for (time, day, etc.), and provide a phone number and email they can be reached at.

Refunds to the original credit or debit card used will be administered within five business days. Processing fees from RegisterBlast cannot be refunded. Testers who do not contact the Testing Center during the windows mentioned above will be considered no shows and will not receive a refund. The Testing Center can only refund the fees that it has collected; processing fees or fees collected by third parties cannot be refunded by the Center.