If a student is more than 10 minutes late for their appointment, they must reschedule to minimize interruptions for those already testing. Testers should allow themselves enough time to complete their exams prior to the closing of the Testing Center when registering. It is highly recommended that students ask their professor how long the test may take so that they can plan accordingly.
If a student cannot come to a scheduled exam, they may reschedule and/or cancel their appointment in one of two ways:
If payment has been made, the Testing Center will try to move the exam to another date so that the tester can avoid having to pay twice for the same exam. If the tester has scheduled for an exam they no longer need, and payment has been made, they can request a refund using the following steps:
Refunds to the original credit or debit card used will be administered within five business days. Processing fees from RegisterBlast cannot be refunded. Testers who do not contact the Testing Center during the windows mentioned above will be considered no shows and will not receive a refund. The Testing Center can only refund the fees that it has collected; processing fees or fees collected by third parties cannot be refunded by the Center.
The Testing Center @ SVSU