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Privacy & Confidentiality

In order to ensure a safe environment for students to explore their personal concerns, all counseling services are confidential. 

The Mental Health and Wellness Center staff:

  • will not reveal the identity of students who seek our services.
  • will not confirm or deny a student's participation in counseling., and
  • will not provide any details about what has been discussed in counseling without the student's written consent.

Confidentiality Exceptions

There are some exceptions to confidentiality. Therapists may legally and/or ethically be required to share information about their client/student without their consent in these situations:

  • When serious and foreseeable harm to their client/student or others is evident;
  • When the release of confidential information is required by court order or requested by their client/student;
  • When child abuse or neglect is evident or suspected;
  • When abuse, neglect or exploitation of adults who are vulnerable due to physical or mental impairment or advanced age is evident or suspected.

While these types of events are rare, students and others must know that these possibilities exist. In addition, we may disclose confidential information if you need emergency care. In this case, the information disclosed will be limited to that which is necessary to ensure your safety.

The Mental Health & Wellness Center (MH&WC) staff does not provide information to parents, offices/departments within the University or any parties outside the MH&WC without a student's written consent.

Students may request to have information shared with the person(s) of their choice and can sign an Authorization to Release form granting MH&WC permission to share confidential counseling information. 

Email is not secure, and confidentiality cannot be guaranteed!

To protect client privacy, the MH&WC only communicates via email with prior written permission and uses it only to schedule and confirm appointments, or for other administrative matters.

If you are in crisis, do not use email to contact the MH&WC. For life-threatening emergencies during evenings, weekends, and university closures, call the MH&WC Crisis Services at (989) 964-7078 and press “0”, or visit your nearest hospital emergency department.

The Mental Health & Wellness Center (MH&WC) is required to keep client and counseling information securely stored in an electronic medical record and/or paper file.  Clients may review the contents of their file with a counselor by making an advanced request with the MH&WC.

Information about participation in counseling will not appear on a student's academic record.


Campus Mental Health and Wellness Center
Curtiss Hall 112
(989) 964-7078