STAR Method

The STAR method is a technique to learn and use for interviewing when you answer behavioral questions about previous experiences. By utilizing this method, you are ensuring that your answers are clear, thorough and complete.

Situation

Briefly describe the background of your example and include your role.

TASK

Share the details of the problem or responsibility you were charged with in the situation

ACTION

Describe the various courses of action you could have taken and why you chose a certain action. Detail what you did in this action

RESULTS

Describe the outcome and/or resolution of the situation. If positive, what was successful? If negative, what could you have done differently?

You will likely be asked this question, so use it to your advantage. Stay clear of personal information. Answer using the most recent and relevant information. Having a concise summary of yourself, in the form of a 30 second "elevator pitch" is the best way to answer this question.

Example: "My name is Coop Cardinal, and I am currently a sophomore studying Accounting at Sagainw Valley State University. For the past two years, I have been a student employee in the Career Services office, assisting with on campus student employment and ensuring departments are properly tracking their budgets for student workers. I also recently completed a presentation with the Finance Club where we won first place. I welcome the opportunity to go further with Rehmann and enhance my accounting and auditing skills through this internship."

This type of question digs for information from you regarding a specific scenario and is commonly know as behavioral interviewing. The employer might ask about a time when you had to work with a difficult customer and how you handled the situation. Remember the STAR method, as its very valuable to counter these types of questions.

Situational questions are very common. The employer may want to see how you will react by presenting a hypothetical scenario. Answer thoroughly and try to incorporate examples of similar situations you may have encountered from previous experiences by using the STAR Method.

Never leave a job interview answering this question with "no." By asking an employer a question or two, you will exhibit interest in the employer and the position. Preparing these questions in advance is easy. Also, pay attention to the questions they ask you during the interview. Ask the interviewer questions that show that you learned new information about their company or organization:

• What would a typical day be like?
• Can you tell me how success in this position is measured?
• Who would I work with most closely on a daily basis?
• What do you consider the most challenging aspect of this position for someone who is new to your organization?
• What are your major projects in the coming year?

Be sure to research the employer prior to the interview to avoid asking questions that are already on their website.