The Mission of SVSU's Office of Accessibility Resources and Accommodations (ARA) is to ensure that students, who possess different abilities, have the ability to actively participate in all facets of university life by removing barriers and coordinating support services. In doing so, we hope to increase the level of awareness and educate members of the campus community to ensure that SVSU is a safe and accepting community for all.

Our Strategies are to:

  1. Respect that every student is unique.
  2. Assist each student in their ability to access the resources and services they require so they might be successful.
  3. Work with constituent groups to remove barriers which prevent equity.
  4. Provide space so that each student is empowered to develop and practice the ability to be their own advocate.
  5. Provide faculty and staff with the necessary information so that they can equitably work with students who have a variety of challenges.
  6. Increase student success by reviewing the GPAs of every student and meeting with those whose numbers fall below 2.0

This commitment is consistent with legal requirements, including Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act as Amended (ADAAA) of 2008.

Location, Parking & Hours

We welcome all visitors to our office. Please feel free to stop in anytime to speak with us! We are open Monday through Friday from 8:00 am to 4:30 pm.


260B Wickes Hall
7400 Bay Road
University Center, MI 48710


Disability parking areas can be found in every parking lot. 


Monday through Friday from 8:00 a.m. to 4:30 p.m.


If you need to make an appointment regarding accommodations, please speak with an Office of Accessibility Resources and Accommodations (ARA) professional. During summer, fall and winter semesters, our professionals are available on Tuesdays and Thursdays from 8:00 a.m. to 4:30 p.m. During the spring semester, please call the office for availability.

  1. You may call us at (989) 964-7000 to schedule an appointment. Our office is open Monday through Friday from 8:00 a.m. to 4:30 p.m.
  2. You may stop into our office, in Wickes 260B.
  3. You can email us via our email at www.svsu.edu/accessibility.
  4. You can also just drop in to see if someone is available to help you.

Confidentiality & Federal Ferpa Laws

The Family Education Rights and Privacy Act (FERPA) is a federal law (20 U.S.C. § 1232g; 34 CFR Part 99) that applies to educational agencies and institutions that receive federal funds under any program administered by the Secretary of Education. FERPA gives parents certain rights with respect to their children’s education records.

These rights transfer to the student when he or she reaches age 18 or attends a postsecondary school. Students to whom the rights have been transferred are “eligible students.” Generally, schools must have written permission from the parent or eligible student before releasing any identifiable information from a student’s education record. The consent must specify the records that may be disclosed, state the purpose of the disclosure and identify the party to whom the disclosure may be made. The office of ARA closely follows the law as pertaining to FERPA, as outlined below, except in the case that there is a threat to an individual’s safety, an emergency or as otherwise required by law.

The following is the process the Office of Accessibility Resources and Accommodations (ARA) employs to ensure that FERPA is followed:

  1. The ARA is responsible for collecting and maintaining all documentation related to student accommodations.
  2. Any documentation that is provided to ARA is confidential and will only be shared with others with the student’s permission or in the case that there is a threat to an individual’s safety, an emergency or as otherwise required by law.
  3. ARA uses a secure case management system to store students’ documentation, demographic information and any contacts between the student and ARA professionals.
  4. Our secure case management system is stored on a secure server which doesn’t share information with any other university database system.
  5. Any documents sent to the office of ARA are immediately scanned, uploaded into our secure case management system and then shredded.
  6. Once students leave the university, their records are archived so that they might be available if needed in the future.

Should you need additional information or help regarding FERPA, feel free to contact Ann Coburn-Collins at acoburn@svsu.edu or (989) 964-2130.

Director of the Office of Adjunct Faculty and Academic Support Programs





Ann Coburn-Collins, Director of Academic Support Programs
Wickes 260
(989) 964-7000

Shawn Wilson, Associate Director of Accessibility Resources and Accommodations
Wickes 260
(989) 964-7000

Debbi Abeare-Jacobs, Administrative Secretary
Wickes 260
(989) 964-7000