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Emergency Need Services

SVSU is commited to your safety and well-being is reflected in the comprehensive resources we offer. The SVSU Police Department is available 24/7 for emergency and non-emergency situations. The Campus Mental Health & Wellness Center provides free counseling services, and urgent medical care is conveniently accessible at the University Health Center. We prioritize an inclusive and equitable campus through reporting mechanisms like the Campus Climate Incident Report Form and Cardinal Care Notes. Explore services from the Ombudsman, the Student Emergency Fund, and Title IX resources. SVSU also supports students with initiatives like the Cardinal Clothes Closet, Food Pantry, and information on the STARS Bus Route for convenient transportation. Discover the resources contributing to the holistic well-being and success of the SVSU community.

Saginaw Valley State University Police Department

If you require emergency assistance or someone is in danger on or around campus, please dial 911. If you have a non-emergency situation, please contact SVSU Police at 989-964-4141.

Lobby hours maintained are 7:00 am to midnight 7 days a week.  Police officers are available 24/7/365.

Additional information on how the University will communicate with the campus community should a critical incident occur can be found at Campus Safety Communications Information.

Campus Mental Health and Wellness Center

The Campus Mental Health & Wellness Center supports the well-being of individual students and supports the campus community through a broad spectrum of counseling services. The Center is staffed by a team of professional clinicians committed to recognize the unique needs and experiences of each student.

Free mental health services are available to currently enrolled SVSU students.

During Regular Office Hours (Monday – Friday:  8:00 am - 4:30 pm): 

Walk in Hours: Monday-Thursday 10:00 am and 2:00 pm; Friday at 10:00 am

Alternative options

  • Call 911 or University Police if someone is hurt or in immediate danger. 
  • Protocall: SVSU’s 24/7 after hours: Call (989) 964-7078 and PRESS “0” at the prompt to speak with a Mental Health Crisis Counselor.
  • Call the National Suicide Prevention Lifeline at 988.
  • Crisis Text Line, text HOME to 741741.
  • Use SVSU Cardinal Care Team Note to report a concern of a student.
  • Check out the MHWC on Facebook and Instagram for updates for workshops and group opportunities.

Urgent Care: University Health Center - SVSU

University Health Center (UHC) is a MedExpress, operated by Covenant HealthCare. The Center (Covenant MedExpress Saginaw – Pierce Road) provides walk-in primary medical care to SVSU students, faculty and staff, and the surrounding community. It is conveniently located adjacent to campus at 2970 Pierce Rd, on the corner of Bay and Pierce Roads.

The Center is staffed with board-certified physicians, physician's assistants, nurse practitioners, specially trained nurses and lab technicians. A primary care physician operates a practice in the clinic located at the adjoining site.



Saginaw Valley State University is committed to creating and maintaining an educational environment which creates an inclusive and equitable campus community where people are treated with dignity and respect. As such, we take seriously our responsibility to track and address campus climate concerns with the goal of resolving campus concerns at the earliest opportunity possible.

Campus Climate Incident Report Form

Cardinal Care

SVSU is a safe, friendly and respectful campus climate where we care about our students. This is demonstrated by Cardinals being noticeably connected by a sense of duty to the well-being of each other. Cardinal Care Notes provide a venue to share something from or about a student that causes you to be significantly concerned about the student's health, well-being, safety, and/or academic success. Cardinal Care Notes allow the University to offer students support and resources for social and personal issues that may impact their SVSU experience. Any member of the University community or other interested individuals may submit a concern. The information will be reviewed by the Office of Student Affairs. Thank you for caring!

Cardinal Care Notes


The Ombudsman helps students resolve concerns, problems, or conflicts with regards ‌to University policies, procedures, and decisions. The Ombudsman provides a confidential and neutral place for students to come to express their concerns. Students work with the Ombudsman to identify steps that may be taken to achieve a timely and fair resolution to a problem.

The Ombudsman may collaborate with others in the University community regarding student concerns. The Ombudsman is interested in both issue resolution and prevention in resolving both academic and non-academic concerns.

Student Ombuds Intake Form

Student Emergency Grant

The SVSU Student Emergency Fund provides financial assistance to students for unexpected emergency expenses surrounding situations such as accidents, serious illness, death of a family member, fire damage, need for temporary housing, or other circumstances of an urgent, short-term nature.

SVSU Student Emergency Fund Application

Title IX

Sexual misconduct includes all sex and gender-based harassment; sexual assault, Dating/Domestic Violence, Sexual Exploitation, and Stalking. The University will treat attempts to commit any prohibited conduct as if those attempts had been completed. Definitions and examples of each type of sexual misconduct are described in 3.6-1 Interim Sexual Misconduct Policy.

Title IX Sexual Assault and Misconduct Report Form


Cardinal Clothes Closet

Have an upcoming interview or need to update your work wardrobe? The Cardinal Closet offers free gently used professional clothing and styling advice to all SVSU students.

Cardinal Food Pantry

The mission of the Cardinal Food Pantry is to provide students with free, safe, and healthy food while educating the campus community about available social services and the impact of food insecurity on campus and the surrounding communities.

STARS Bus Route 9

Route 9 – STARS – Saginaw Transit Authority and Regional Services

Bus Stop Signs

STARS Bus Route 9 stops at SVSU. STARS buses stop to pick up and discharge passengers at more than 500 specially marked and carefully placed STARS bus stop signs located on all routes. When waiting for a bus, please stand near a clearly marked STARS bus stop sign.

Be Early

Watches and clocks seldom agree and a minute or two difference could mean a missed bus. Arrive at your STARS bus stop sign 3 to 5 minutes before your departure time. Occasionally traffic conditions, inclement weather, passenger loads and other uncontrollable conditions may cause a bus to run behind its published schedule. STARS will make every effort to get late buses back on schedule as quickly as possible.

For weather or other related delays call: (989) 907-4000 or check