Skip to main content Skip to footer
Saginaw Valley State University

Information Technology Services

Create a Ticket

Sunset over Zahnow Library

About

The SVSU ITS department prides itself on partnering with the campus community, to provide exemplary service and leadership in leveraging technology solutions that support, empower and adapt to the academic and administrative affairs of the University. Our goals are to:
  1.  establish a customer service orientated culture that exceeds expectations, becomes an IT presence in university-wide initiatives, and develops action plans based on metrics.
  2. improve the security of SVSU’s information technology environment, concentrating on an agile and effective approach to addressing cyber threats.
  3. ensure strategic, effective, efficient and comprehensive deployment of resources throughout the institution.
  4. recruit, utilize, develop and retain talented ITS staff in an effective and efficient manner which promotes professional fulfillment, development and growth.
ITS offers a variety of services, including troubleshooting and resolving technical issues, assisting with software installation and configuration, and providing training on various software applications. Additionally, ITS manages SVSU's network, enterprise applications and classrooms to ensure that all hardware and software are up-to-date and functioning properly so students, faculty, and staff can focus on their academic and professional goals without worrying about technical difficulties.

Cardinal Points

Aug

6

Canvas: Discussions and Groups

Faculty and staff can record videos anywhere and the post videos within Canvas. 

Aug

7

MS "Bookings with Me" - Appointment Scheduling Tool

Designate hours during which students can request to meet with you. Define your own meeting length - 10, 15, 30, etc minutes. Add the option to make the meeting an online meeting in MS Teams, or meet face-to-face. 

Aug

8

Using MS Teams within Canvas

Teams is now integrated within Canvas. Learn how to create MS Teams meetings within your Canvas course. Host a synchronous meeting with your students from within the Canvas application.

Training and Support

Faculty and staff: Individual and workshop format training is available on SVSU supported software. Use the link, below to register for a workshop or visit mysupport.svsu.edu to arrange a 1-on-1 appointment.

Students: Contact the Center for Academic Achievement for software assistance.

View and Register for a Workshop

Computer Labs and Classrooms

SVSU’s approximately 180 classrooms are divided among 10 buildings.  The average classroom seats about 35 students which supports SVSU’s belief in small class sizes and individualized teaching.  Every classroom provides a modern experience with instructor stations containing a computer, document camera and DVD/Blu-ray player.  A projector and speakers will be found in the rooms as well as equipment that may be specific to the discipline of the teachers in a particular classroom.  All rooms are capable of hosting lecture capture software if requested by the teacher.

We currently have 7 active learning classrooms designed to facilitate small group engagement and improve material retention. The renovation to Brown Hall will add 5 more active learning classrooms by fall of 2025, almost doubling our capability to provide interactive and dynamic learning environments.

There are a number of computer labs on campus, all with varying hours, hardware, and software to accommodate the schedules and needs of users at SVSU. Software, like Microsoft Office, is common and easy to find in a lab, while other, specialty titles, like Matlab and SPSS are found in labs typically frequented by students in the majors that use them the most.  Check classroom and lab schedules and equipment and software lists by visiting the mySVSU portal.