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Consumer Information

Federal regulation requires Saginaw Valley State University to provide consumer information to all of our current and prospective students.  Below is a summary of consumer information.  Each topic below gives a brief description of the information and explains how it can be obtained.  

If you need assistance or would like a paper copy of all or parts of the Consumer Information, please contact Campus Financial Services Center, (989) 964-4900, Wickes Hall 131A.

Information About SVSU

Cost of Attending SVSU
Refund Policy
Course Withdrawal and Withdrawing from the University Procedures
Total Withdrawal from Classes/Unofficial Withdrawals (All Failing Grades) - Return of Title IV Funds
Academic Programs and Instructional Personnel
Instructional Facilities and Labs
Facilities and Services for Students with Disabilities
Contact Information
Federal Student Aid for Study Abroad
Copyright Infringement Policy
Transfer Credit Policy
Written Agreements (with other Institutions)

Financial Assistance for Students

Financial Aid - Types, Applying, Eligibility, Determination & Awarding

Rights & Responsibilities

Continued Student Aid Eligibility
Disbursement of Aid (Method and Frequency)
Terms of a Direct Loan
Repaying a Loan
Sample of a Loan Repayment
Entrance Loan Counseling
Exit Loan Counseling
Terms & Conditions of Employment Provided as Aid
Alternative Loans
TEACH Grant Counseling
Pell-Eligible Students to Obtain or Purchase Books/Supplies

Student Information

Graduation and Retention Rates
Completion/Graduation Rates for Student Athletes
Athletic Program Participation Rates and Financial Support Data
Student Complaint Procedures

Health and Safety Information

Drug & Alcohol Abuse Prevention, Policies & Sanctions
Campus Security & Fire Safety Report

Other Information

Textbook Information
Family Education Rights and Privacy Act (FERPA)
Voter Registration

Contact Us
(989) 964-4900(989) 964-4900
(989) 964-2492


Wickes Hall 131-A


Monday - Thursday
8:00 a.m. - 4:30 p.m.
9:00 a.m. - 4:30 p.m.

Fall/Winter Semester
8:00 a.m. - 6:00 p.m.
Extended Hours on Payment Due Dates