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Student Technology Information

Login and Password

Up On Tech Page username and password login box

  • If you have not already done so, you must Register for the SSPR (Self-Service Password Reset) system.  That way, if you forget your password, you can conveniently update it without delays in your account service.
  • To get started, go to Quicklinks, above, and select Change Network Password. From that page, you can:
    • Register for SSPR
    • Change your password
    • Reset it if you've forgotten your current password
    • There is also a user guide to help you out in case you get lost
  • Many students have also been enrolled in the MFA (Multi-Factor Authentication) system.  If you are using MFA, please check each semester to be sure your phone number and security questions are still accurate.

Access SVSU Software and Systems through the mySVSU Portal

Up On Tech Page screen capture of the mySVSU portal home page

  • The mySVSU portal is where you can access your email, register for classes, check your grades and view your class schedule and submit a maintenance request, among other things.
  • Sign in with your SVSU username and password. Learn more about mySVSU portal in this Using mySVSU (699KB)  guide.
  • Pro-tip: Make the mySVSU portal your home page in your computer's web browser.

Access Courses Online

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  • Canvas is SVSU's learning management system (LMS). Many instructors use Canvas to share course materials, submit assignments, and inform students about what's going on in class.  
  • Visit the Canvas Students course to learn how to use the Canvas interface.

Connect Your Xbox, Apple TV, Wireless Printer, Smartphone, etc, to the Network

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Network Information

Clearpass is used to manage -- wired and wireless -- devices that need access to the network. 

  • SVSUSecure
    • Requires your SVSU username and password. Clearpass registration is not needed.
    • Recommended for Smartphones and laptops.
    • Provides an encrypted connection.
  • SVSU-Media-Gaming
    • Must be registered in Clearpass (except gaming systems).
    • Recommended for (Blue-Ray players, televisions, Roku’s, Amazon Fire, Chromecast etc.)
  • SVSUGuest:
    • Any guest user will be granted access through "SVSUGuest".
    • Requires registration each day and has a slower connection.

  • Download our Clearpass Quick Guide (285KB)  or if need more assistance review the full Clearpass Guide (1,631KB) . Alternatively, you can Watch this video.

Wired Network in Housing

  • Wired network jacks are NOT ACTIVE by default. Please contact the IT Support Center at (989) 964-4225 to request activation and provide the room and the network jack information.
  • Wired devices in Housing MUST be registered in Clearpass (except gaming systems). Once a port has been activated if a guest, there is limited access provided

File Storage and Printing

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Saving Locally

  • Please frequently save to your OneDrive, your free personal cloud file storage, as any locally saved documents are erased from lab computers.
  • Students can access OneDrive and online Office applications by visiting the Office 365 portal.

Open Labs/Printing

  • Students can print securely from SVSU machines or personal devices via Web Print.
    To access printers, visit:
    • Zahnow Library
      • Cardinal Commons, 1st floor
      • 2nd floor
    • Open Labs
      • C227A
      • OTT Mezzanine
    • Kiosk locations
      • Brown Concourse
      • Curtiss Groening Commons
      • HHS 1st floor lounge
      • Living Centers (SW, S, and MJB).
  • To learn more, log into mySVSU, click the Menu and select Technology > Print Management .
  • To manage your print account and check your balance, use Quicklinks, above, and select Print Balance.

SVSU's Mobile App, Ellucian GO

Purple square with Ellucian

  • The Ellucian GO app helps you stay connected to SVSU while on your device.
  • Have access to great features like your course schedule, grades, athletic headlines and more.
  • Learn more about Ellucian GO (320KB) .

Keep SVSU Secure

Cyber Security Logo‌‌‌

  • Malware and phishing attempts occur every day and cyber criminals are getting smarter and more clever in their approaches.  Universities, hospitals, government agencies and businesses are regularly hacked and SVSU ITS is working hard to protect our campus community.
  • Remember computer security is everyone's job! You can help keep our campus secure.  Always use strong passwords and don't share them. 
  • Please visit our Cyber Security webpage to learn more about your roll in keeping your information safe.

Office 365 is Free for Current Students

red Office 365 logo

What is Office 365?

  • Current full and part-time SVSU students can install Office 365 (i.e., Microsoft Word, Excel, PowerPoint, and OneDrive cloud storage for your files) and other new 2016 apps at no cost. Download our Office 365 Installation (720KB) (720kB) guide.
  • Install O365 on up to 5 PCs or Macs, 5 tablets, and 5 smartphones. 


Watch QuickHelp Videos

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Learn Windows and Office 365

  • QuickHelp, by Brainstorm, offers informative videos related to Windows, Office 365, OneDrive, or SharePoint etc. 
  • Access QuickHelp from the Office 365 app menu (waffle). See how QuickHelp videos can help you.

Need help? Submit an IT Support Ticket

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  • If you need help with any of the items on this page or have another IT concern, please contact the IT Support Center by:

Contact Us
(989) 964-4225(989) 964-4225
Toll-free: (866) 827-4357


Zahnow Library, 1st Floor

If the Zahnow Library is closed, ITS is closed.
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Mon-Thu: 8:00 am - 7:30 pm
Fri: 8:00 am - 4:30 pm
Sun:1:00 pm - 5:00 pm

Closed University Holidays