We are Here to Help
At Saginaw Valley State University (SVSU), the ombudsman helps students resolve concerns, problems, or conflicts with regards to University policies, procedures, and decisions. The ombudsman provides for a confidential and neutral place for students to come to express their concerns. Students work with the ombudsman to identify steps that may be taken to achieve a timely and fair resolution to a problem.
The ombudsman may collaborate with others in the University community regarding student concerns. The ombudsman is interested in both issue resolution and prevention in resolving both academic and non-academic concerns.
The Ombudsman will:
You should contact the Ombudsman when you:
How to Contact the University Ombudsman:
Students who would like to make contact with the University Ombudsman are welcome to do so by calling, writing or visiting the office at:
Richard Thompson, University Ombudsman
120 Wickes Hall
7400 Bay Road
University Center, MI 48710
Phone: (989) 964-4294
Fax: (989) 790-1221
Office hours are Monday through Friday from 8:00 a.m. to noon and 1:00 to 4:30 p.m. Scheduled appointments are encouraged, but walk-in visits are usually possible. Evening hours are also an option.
Remember, when you have a particular concern or difficulty, visit the Ombudsman Office. We will listen to your concerns.