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Masterclass series

Performance Improvement For Outpatient Clinics

Learn to set up the proper mechanisms to lower no-show and cancellation rates, reduce waiting time, optimize providers' utilization, and increase throughput. This free webinar is recommended for those working within outpatient clinics focusing on primary care, specialist care and mental health.


Tuesday, November 1, 2022
11:00 AM - Noon

Space is Limited, Register Today!

Presented by Dr. Danilo Sirias

Danilo Sirias PortraitDr. Sirias is the co-author of the book Smash the Bottleneck: Fixing Patient Flow for Better Care which reached Top 3 in Amazon Hot New Releases for Hospital Administration. Sirias is also a professor of management in SVSU’s Scott L. Carmona College of Business and holds a Ph.D. in business administration and a master’s in industrial and systems engineering from the University of Memphis.

Additionally, Dr. Sirias has been awarded a grant from the Michigan Health Endowment Fund for his project involving the design, testing and implementation of a care delivery model in conjunction with mental health clinics. Sirias will use the experience gained to develop an online course that will be available – at no cost – to mental health professionals in Michigan.

New this fall! Dr. Sirias is teaching Performance Improvement in Healthcare to the inaugural class for our new MBA Concentration in Health Administration.

"Using the Theory of Constraints, Smash the Bottleneck provides a clear, practical solution to break through the most intractable problem in modern healthcare: patient boarding. This book is a game changer, a must read for clinical operations leaders in healthcare. Every chapter contains multiple "Aha" moments. Combining case examples with sound analysis, Strear and Sirias lay out why most patient flow improvement projects predictably fail and how hospital leaders can enable real solutions to improve patient satisfaction, safety and throughput while improving bottom-line performance."

Ron M. Walls, MD, FAAEM
Neskey Family Professor of Emergency Medicine
Harvard Medical School
Executive Vice President and COO
Brigham and Women's Hospital, Boston

Thinking about an MBA in Health Administration?

Designed Around You — With fully online and convenient hybrid options available, our versatile curriculum is designed to fit into your life, not the other way around.

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✓ Lowest MBA tuition in Michigan
✓ No GMAT required
✓ Top-ranked Scott L. Carmona College of Business
✓ Customized to fit your life
✓ AACSB accredited
✓ 100% online

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