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Students wearing masks

Critical Information for Living in an Isolation Unit

General Information

Residential students whose Advanced Plan indicates that they will quarantine or isolate on campus will be housed in a temporary
quarantine/isolation unit in one of the following conditions:

  • They have tested positive for COVID-19.
  • They have had significant exposure to COVID-19.
  • They have tested negative for COVID-19, but have symptoms specific to COVID-19.

Residential Life staff will assist students in accessing their temporary isolation unit and provide a supply pack that includes:

  • Linen pack
  • Toilet paper
  • Cleaning supplies
  • Basic toiletries, light snacks
  • Dining Services menu

Arrangements will be made for mail delivery, trash removal, and meal and supply delivery.

A member of the Residential Life staff or a trained SVSU contact tracer will contact the student each day for a health check-in. The staff member or contact tracer will make three attempts to reach the student; after the third attempt, an ambulance will be called.


Dining Services

Health and Quarantine Information
Covenant Health Hotline: M-Sat. 8 a.m. - 8 p.m. and Sun. 9 a.m. - 8 p.m. (989-583-3568 or 989-583-3135, Press 1)
SVSU MedExpress: (989) 583-0285
SVSU Contact Tracers

Housing and Residential Life 989-964-2987

Crisis Situations and Psychological Emergencies on Campus Residential Life
(989) 964-4410
University Police
(989) 964-4141
24-Hour Emergency Mental Health Services
(989) 792-9732

NEST Plan or General Information
(989) 964-2110

Calls made to the NEST info line after hours will be directed to a 24 hour line (989-780-0270).

Students must seek emergency medical care if they experience trouble breathing, persistent pain or pressure in the chest, new confusion, difficulty staying awake or have bluish lips or face.

When called 9-1-1 from campus, dial 9 first (9-9-1-1).

Contacts listed on this sheet will be required to call 9-1-1 if a student reports symptoms consistent with a medical emergency as described above.

Date: October 16, 2020

This document is subject to revision as CDC guidance and/or SVSU policies and procedures are updated.


NEST Info Line
(989) 964-2110

Undergraduate Admissions
(989) 964-4200

Graduate Admissions
(989) 964-6096