August 18, 2014

New System for Changing Your Password

By Mike Holliday

Welcome back to SVSU!

ITS has updated the Password Self Service (Change Password) website to help you resolve password issues without having to contact the IT Support Center. Password issues can arise if you forget to change your password before it expires or if you simply forget it altogether.

In order to resolve password issues without contacting ITS, Password Self Service requires enrollment action on your part to establish how you want to receive password reset assistance.

Please take a moment today to enroll. You can access the Password Self Service web site by going to the SVSU home page, clicking on QuickLinks then Change Network Password OR click on Change Password in the mySVSU portal.

Click on the Password Security Enrollment option, then login with your current SVSU username and password. Under the Enrollment tab you may choose to setup any or all of the following methods to help you reset your password:

  • Security Challenge Questions
  • Verification Code (text message or email)
  • Google Authenticator

If you encounter issues with enrolling or resetting your password, please contact the IT Support Center at 989-964-4225, or visit us in Curtiss Hall, Room 150.

Go Cardinals!