Student Technology Access Policy

Effective June, 2002, except for "TheCard"

Overview

[1] Students who do not register in the term for which you are first admitted or register then drop all courses.

[2] Spring and Summer sessions count as one term for purposes of this policy.

[3] Students who do not register in the term for which you are first admitted.

[4] Spring and Summer sessions count as one term for purposes of this policy.

[5] Spring and Summer sessions count as one term for purposes of this policy.

Services Provided

• The student ID generated for accessing the services outlined in this policy will be the same for accessing all services requiring an ID.
  
  
• Student eligibility for services will be evaluated and services discontinued as appropriate during Fall and Winter semesters, except for Cardinal-Link which is evaluated weekly and TheCard which is evaluated during Fall, Winter and Spring semesters. For eligibility purposes, students who have an incomplete or missing grade from one of the previous 4 semesters will be considered as registered for the current semester, except for TheCard and Cardinal-Link.

There are three times during the semester when certain services could be discontinued depending on eligibility (see details of eligibility for each service in items 1 - 8):

1) Daily during the Start of the Semester through the Add/Drop Period
2) At the End of the Add/Drop Period
3) Mid-Semester 
(Fall ~ Nov. 1, prior to WI registration & Winter ~ March 1, prior to SP/SU registration)

• Individuals who are participating in a course via a “Listener Permit” and need access to technology services, will be handled manually not via the automated routines which enforce this policy. Individuals in this category will be granted access to the network, email, and Vspace for the semester to which the course applies, normally within 5 business days of submitting the completed Listeners Permit form to the Campus Financial Services Center.  The individual will be contacted by the IT Services Support Center when access setup is complete.
  
  
• Students requiring special consideration for access to services that they would otherwise lose eligibility for based on this policy, may request such consideration via the Office of Academic Affairs, the Office of Student Affairs or the Office of Enrollment Management/Student Services. These Offices may then appeal to the Registrar. This does not apply to TheCard and Cardinal-Link services.
  
  
• Students who want to change their login ID due to marriage, etc., need to complete and submit a Student Data Change form to the Registrar’s Office. The ID change will be processed during the next time frame between semesters (between Fall & Winter, Winter & Spring, or Summer & Fall). Exceptions to this processing time frame will be handled on a case by case basis. The ITS Support Center will contact the student upon completion of the change.
  
  
• Alumni who do not have access to SVSU email services may request access by contacting the Alumni Relations Office. Alumni retain access to email services indefinitely. In addition to degree attaining students, College of Education certification graduates are considered as alumni (see the Alumni Email Policy for details).

1) Email

Students will have access to an SVSU email account via Vmail within 24 hours of being admitted. Students who do not register for the semester they are admitted (no-shows) will retain these services until the middle of the semester they are admitted for (SP/SU no-shows will retain this service until the middle of the next Fall semester). All other students will retain these services until they do not register for 7 consecutive semesters after being admitted/re-admitted. These services will be removed at the end of the add/drop period for the Fall or Winter semester, whichever marks at least the 7th consecutive semester for which the student has not registered. (SP/SU counts as one semester)

Alumni will retain these services indefinitely.

Students will regain access to email within 24 hours of re-admitting.

2) Network (including network storage space, web page storage space and computer lab access)

Students will have access to the Network (to utilize network storage space for storing their personal files/webpages and to utilize the computers in SVSU computer labs) within 24 hours of being admitted. Students will retain this service until the middle of the Fall or Winter semester that they don’t register for, starting with their admitted/re-admitted semester. 

Students will regain access to the Network within 24 hours of registering or re-admitting.

3) Cardinal Direct

Students will have access to Cardinal Direct (to access web-based student academic/financial information and services) within 24 hours of being admitted. Students who do not register for the semester they are admitted (no-shows) will retain this service until the middle of the semester they are admitted for (SP/SU no-shows will retain this service until the middle of the next Fall semester). All other students will retain this service until they do not register for 7 consecutive semesters after being admitted/re-admitted. This service will be removed at the end of the add/drop period for the Fall or Winter semester, whichever marks at least the 7th consecutive semester for which the student has not registered. (SP/SU counts as one semester)

Students will regain access to Cardinal Direct within 24 hours of re-admitting.

4) VSpace

Students will have access to VSpace (to utilize the online educational course work package) within 24 hours of being admitted. Students who do not register for the semester they are admitted (no-shows) will retain these services until the middle of the semester they are admitted for (SP/SU no-shows will retain this service until the middle of the next Fall semester). All other students will retain these services until they do not register for 7 consecutive semesters after being admitted/re-admitted. These services will be removed at the end of the add/drop period for the Fall or Winter semester, whichever marks at least the 7th consecutive semester for which the student has not registered. (SP/SU counts as one semester)

Alumni will retain these services indefinitely.

Students will regain access to VSpace within 24 hours of re-admitting.

5) TheCard

Students will be able to obtain TheCard at their assigned orientation time. Those students not attending orientation will be able to obtain TheCard within 24 hours of registering.  Students will gain Ryder Center access within 24 hours of registering. Students will retain access to the Ryder Center, until the start of the next Fall or Winter semester that they don’t register for or register then drop all their courses. TheCard will remain active for all other privileges until the end of the add/drop period for Fall, Winter or Spring semester, whichever marks at least the 4th consecutive semester for which the student has not registered. For Spring semester, exceptions to this rule are those students registered for a future semester, Summer or Fall. (SP/SU counts as one semester)

Students who have had certain privileges deactivated, such as access to the Ryder Center, will have these privileges reactivated within 24 hours of registering. Students who have had all privileges removed for TheCard will need to obtain a new card and can do so within 24 hours of registering.

6) Cardinal-Link

Students are eligible for Cardinal-Link, discount cable modem service, beginning one week after registering until one year after the end of the last term they register for.

Details of Processing

1) Daily Activation

A) Admitted/Re-admitted Students

Within 24 hours of being admitted/re-admitted, a student will have the following services activated:

• Email ID created in Colleague (for informational purposes)
• Cardinal Direct (to access web-based student information and services)
• Network (to utilize network/webpage storage space and the computers in SVSU computer labs)
• Vmail (for web based email)
• VSpace

B) Registered Students

Within 24 hours of registering, a student will have the following services activated:

• Email ID created in Colleague, if not already created
• Cardinal Direct, if not already active
• Network, if not already active
• Vmail, if not already active
• VSpace, if not already active
• TheCard (to obtain TheCard and utilize TheCard services), Ryder Center or re-activation of certain deactivated privileges
Note - Students scheduled to attend orientation will be able to obtain TheCard at their orientation session.

2) End of the Add/Drop Period Deletion

A) For Fall, Winter and Spring semesters, students who have registered for a previous semester and have not registered during the past 4 semesters ending with the current semester and are not registered for a future semester, will have all their TheCard privileges deleted. (SP/SU counts as one semester)

B) For Fall and Winter semesters, students who have registered for a previous semester and have not registered during the past 7 semesters ending with the current semester, will have their Vmail, VSpace and Cardinal Direct privileges deactivated. (SP/SU counts as one semester)  These students will also have any information they populated on the "Personal Information Release" screen, in Cardinal Direct, removed.

3) Mid Semester Deletion (Fall and Winter only)

Note - Alumni retain Vmail and VSpace privileges indefinitely.

A) No-Show Students

Students who were admitted for the current semester and are not registered for the current semester, or register then drop all courses, will have the following privileges deactivated:
(No-Shows for SP/SU will have privileges deactivated during Fall processing)

• Cardinal Direct
• Network
• Vmail 
• VSpace
• Ryder Center (for students who had registered then dropped all courses)

B) Returning/Graduated Students

Students who have registered for a previous semester and are not registered for the current semester, will have the following privileges deactivated:

Note - Students who have an incomplete or missing grade from one of the previous 4 semesters will be considered as registered for the current semester.

• Network
• Ryder Center

Note – For all students/employees ever assigned an SVSU username, the personal information contained in the identity vault will be updated from Colleague on a daily basis.  Those without either Cardinal Direct, Email or network active will be deactivated (directory services) and then deleted after 60 days.