As your partner in employee and organization development, SVSU Office of Continuing Ed & Professional Development professionals help you focus on enhancing performance and meeting strategic goals by listening to your exact needs and developing customized solutions. With the belief that the key to a competitive advantage is a high-performing organization employing those who possess the necessary skills, we provide training and organization development interventions that ensure short-term gains and long-term sustainability. 

SVSU Office of Continuing Ed & Professional Development offers programs, which are available for customized, onsite delivery, address the development of the following competencies — the skills, knowledge, attitudes and abilities that distinguish superior performance.

• Taking Initiative
• Time Management / Delegating
• Change Management
• Making Effective Presentations
• Communication Styles
• Effective Communication
• Operations Management
• Interviewing and Hiring
• Disciplining in a Positive Manner
• Effectively Communicating Interpersonally
• Conducting Effective Performance Reviews
• How to Handle Adversity and Change Management
• Resolving Conflict with Coworkers or Customer
• Changing Conflict into Collaboration
• Enhancing Emotional Intelligence
• Setting Goals
• Ethics
• Team Building
• Customer Service
• Analyzing & Solving Problems
• Working with “People”
• Conflict Resolution
• Managing Projects
• Structure for Decision Making
• Managing Diversity

For Organizational Process Improvement and Quality Professionals

As your partner in employee and organization development our professionals help you focus on enhancing performance and meeting strategic goals by listening to your exact needs and developing customized solutions. With the belief that the key to a competitive advantage is a high-performing organization employing those who possess the necessary skills, we provide training and organization development interventions that ensure short-term gains and long-term sustainability. SVSU Office of Continuing Ed & Professional Development programs and services, which are available for customized, on-site delivery, address the development of the following competencies — the skills, knowledge, attitudes and abilities that distinguish superior performance:

• Lean                                      
• Project Management              
• Operational Excellence            
• Six Sigma
• Process Improvement
• Team-Oriented Problem Solving

For Organizational Leaders

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For Professionals in Particular Functional Areas

SVSU Office of Continuing Ed & Professional Development programs and services, which are available for customized, on-site delivery, address the development of the following competencies — the skills, knowledge, attitudes and abilities that distinguish superior performance. 

• Lean
• Six Sigma 
• Project Management
• Process Improvement 
• Blogging for Business
• Professional Health Care Management   
• Customer Service 
• Sales Skills 
• Public Relations – Media Relations 
• Safety Training