Description:   

Understanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships. Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don’t share your same style. Course fee includes your own DiSC Behavioral Personality Profile assessment and review.

This program has been approved for 16 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

One-month course; Sally Klauss, Instructor. 16 hours of time is suggested for maximum learning.

Class Details:          

Course Objectives

• Understand your behavioral tendencies.
• Understand the impact of your behavior on others.
• Understand how you perceive others.
• Recognize how others perceive you.
• Improve your communication with others.

Course Outcomes

At the end of this course you will:

• Understand how to link employee behaviors to create the job performance you need.
• Understand different types of motivation and rewards.
• Understand the benefits of having your employees engaged.
• Learn how to adapt your behavior to the needs of a situation.

Course Outline

Course Outline

Unit 1 - Understanding the DiSC Profile

• Getting to know the four styles of the DiSC profile
• Dominance
• Influence 
• Steadiness 
• Compliance

Unit 2 - Communicating effectively with each style

• Understanding preferences for communicating
• The most effective and influential communicators 
• Knowing how to reach and be understood by others
• Insights into barriers that each style has,
• Clarifying detractors and enhancements for each style

Unit 3 - Increasing your Success Part 1

• In depth analysis of the D and I behavioral styles from the DiSC profile
• Creating action plans for D and I styles

Unit 4 - Increasing your Success Part 2

• Analyzing the other two behavioral styles from the DiSC profile: S and C
• Developing action plans for S and C styles

About online learning

Online learning is a fun, enjoyable and very productive way to learn. Millions of people are learning online each year. You will engage with the instructor and other participants. You will get to know your instructor and other participants. You may make friends. 

How the Course Works

It is easy to participate in your online course. After you register, you will be given a web address to go to get into your online classroom.  You will have a password and use your email address and password to gain access.

Participate when you want

You can participate any time of day or evening. The online classroom is open 24 hours a day, 7 days a week. There are no live real-time requirements or meetings. You decide when you participate. For the best learning, participants should log into the course on 2-3 different days of the week.

What you will do

1. In the online classroom, listen to audio lectures, view slides, even take an optional quiz to test yourself.
2. Then post comments in the online discussion with your fellow participants and the instructor.  Your instructor logs on at least once a day to answer questions and join in on the discussion.

3. Readings are assigned for each day from the textbooks provided at registration.

4. Participate any time of day or night. The ideal is to go online 2-3 times a day since they are week-long courses, but you decide.

Discussion

The Discussion for each Unit lasts one week. All comments are made in writing and can be made at any time of the day or night.

Your instructor will log into the Discussion area at least once a day and answer questions, make comments, and respond to comments by you and the other participants.

We encourage you to make 2-3 comments each week to maximize your learning and enjoyment of the course.

It’s easy. It’s fun.

Technical Requirements

• Internet access with Internet Explorer; Firefox Mozilla; or Safari web browser.
• Audio software such as Windows Media, Real, or Flash.
• Speakers to listen to audio.

About the Instructor

Sally Klauss, MBA, CPCC, has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. She has experience teaching this program face-to-face for Riverside Community College.

Tuition:

One-month, $295.

Who Should Attend:

Business professionals looking to learn how to improve their communication with others, convey ideas effectively, and improve their ability to understand what is important to those who don’t share their same style.

This program has also been approved for 16 (General) recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Please be sure to note the program ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

Schedule:

Summer Session: 7/1/2013 - 7/26/2013
(Late Registration Deadline 7/5/2013)

Location:

Online